(214) 766-3669 By the time most people land on a page like this, the homework is already done. You have read the reviews, compared a couple of companies, and maybe sat through a pushy pitch or two. You don’t need another explainer on what a roof is or how shingles work. You need to know one thing: which roofing company actually deserves to be on your roof, and in your corner, for the next twenty years.
So this is not a lecture. It’s a straight, honest case for choosing Suntex, and it covers the things that actually matter when you’re deciding: what makes a 100% woman-owned, concierge roofing company different from the storm chasers, why more than 400 Texas homeowners have already trusted us with their roofs, and why so many of them keep us for every project after. Read it, and the decision gets a lot easier.
Suntex Roofing and Reconstruction is 100% woman-owned and operated, led by owner Leanne Tolbert, and it runs on three words the team knows by heart: Reliability. Relationships. Results. In four-plus years, Suntex has replaced more than 400 roofs across Texas, earned an A+ rating from the BBB and membership in the Roofing Contractors Association of Texas, and built a 5.0-star rating across 85 Google reviews. We serve the DFW Metroplex, Central Texas, and Austin.
You have done the research. Here is what is left to decide
Choosing a roofer is not really a choice about shingles. Most companies in our market can nail down a roof. What actually separates them is everything around the roof: whether they tell you the truth, whether they respect your home and your time, whether they answer the phone six months later, and whether you feel like a person or a lead. That’s the part homeowners get wrong when they shop on price alone, and it’s the part they regret when the cheap crew disappears, and the leak comes back.
So the real decision in front of you is about trust. Who do you want standing on your roof, and who do you want to be able to call when the next storm rolls through? The rest of this page is our answer to that, laid out plainly so you can weigh it against whoever else you’re considering. And if it already sounds like the team you have been looking for, don’t overthink it. Give us a call at (214) 766-3669 or explore everything we do at suntexroofs.com.
What makes Suntex the roofing company homeowners choose
Ask a homeowner in Frisco, Plano, or McKinney why they picked Suntex, and you will rarely hear about shingles. You will hear that we were honest, that we explained everything, that the crew was careful, and that we were still there when they needed us again. In a category crowded with storm chasers and high-pressure sales teams, that combination is genuinely rare, and it’s the reason our name keeps getting passed from neighbor to neighbor.
Here is the short version of what sets us apart, and the rest of this page backs each of these up. We are 100% woman-owned and operated. We run a concierge, education-first service model instead of a hard-sell one. We put relationships before transactions, so we are built to be your roofer for decades, not for one job. We hold a 5.0 rating across 85 Google reviews and have completed more than 400 roofs. And we are a full-service exterior contractor, so one trusted team can handle your roof, gutters, solar, painting, and fencing.
What 100% woman-owned actually changes for you
Suntex is 100% woman-owned and operated, led by Leanne Tolbert, which is genuinely rare in roofing and construction. It’s easy to treat that as a line on a website, so here is what it actually changes about your experience. Homeowners, and especially women who have been talked down to or talked past by traditional contractors, tell us the difference shows up on the very first call. They feel heard. Questions get real answers instead of a sigh and some jargon. Nobody assumes you cannot follow the explanation.
That tone is not a marketing decision. It comes from the top, and it runs through the entire team. It’s why the reviews keep using words like respected, patient, and honest. In an industry that too often runs on pressure and volume, being woman-owned and relationship-first is the reason so many of our clients say the process felt completely different from every contractor they had dealt with before.
What a concierge roofing company really does
Plenty of companies will call themselves premium. Concierge is the word Suntex actually built the company around, and in practice it’s simple: clear communication at every step, honest recommendations even when they are not the most expensive option, crews that treat your property like their own, and a team that stays reachable long after the last nail goes in. One reviewer put it the way we would want to, praising how the crew protected her windows, her plants, her AC units, and even her pool while they worked.
It also means one point of contact who actually knows your project, instead of a rotating cast of subcontractors and a number nobody answers. When you have a question, you’re not starting over with a stranger. When the crew finishes, they clean up so thoroughly that customers mention it again and again in their reviews. Concierge is the difference between a contractor who vanishes when the check clears and one who becomes the company you call for every project after this one.
Relationships before transactions: the roofer you keep for life
One of Suntex’s core values is written down in plain language: Relationships Before Transactions. It’s not a slogan we picked because it sounds nice. It’s the actual reason the business runs the way it does. We would rather earn a client for the next twenty years than win a single job today, and that changes every decision along the way, from the advice we give to how we treat your home to whether we pick up the phone a year later.
It shows up in the reviews more than anything else. One recent five-star review simply reads, ” Amazing service and staff, thumbs up all the way. Another: fantastic customer service, amazing workmanship, wonderful experience. Homeowners describe us as the roofing company they will keep for life, and they mean it literally: they come back for gutter installation & repair in Texas, for painting, for a fence after a storm, because the relationship was worth keeping. A roof is a one-time purchase.
How do you know if a roofing contractor is trustworthy?
It’s a fair question, and the honest answer is that you look for a few specific signals. A trustworthy roofer is local and here year-round, not only in the 48 hours after a storm. They carry real credentials and affiliations. They have a strong, current review history you can actually read. They document their findings with photos instead of verbal scare tactics. They never pressure you to sign that night. And they are still reachable after the job is done.
Suntex checks every one of those boxes. We are Texas-based and here every season, A+ rated with the BBB, members of the Roofing Contractors Association of Texas, and we hold a 5.0 rating across 85 Google reviews you’re welcome to read. We document everything, we lead with information instead of pressure, and our clients keep coming back. If a roofing company gets cagey on any of those points, that tells you something too. If you want straight answers to any of these questions, just call (214) 766-3669.
A track record you can check
You don’t have to take our word for any of this, and you should not have to. The proof is public. Suntex holds a 5.0-star rating across 85 Google reviews; we are A+ rated with the BBB, and we are members of the Roofing Contractors Association of Texas. In four-plus years, we have replaced more than 400 roofs across the state.
Read a handful of those reviews and the same themes repeat: clear communication, careful crews, honest guidance, and follow-through. Juan wrote that we educated him and worked with him every step of the way. Scott mentioned the care and neatness of his roof and gutter replacement. Kalonji shared that we came back for a courtesy inspection more than a year after replacing his roof, just to confirm everything still looked great. That last one is worth sitting with, because it’s not something a transactional company ever does. What ties all of these reviews together is a feeling more than a fact: homeowners felt looked after. They were told the truth, their homes were respected, and the team was still there when they had a question weeks or months later. That’s the reputation we have spent four years building, one roof at a time, and it’s the thing we protect most carefully. You can read the reviews yourself and see more of our completed work at suntexroofs.com.
The roofing problems Suntex solves every week
Almost nobody goes looking for a roofer for fun. People come to us with a problem, usually with a little stress attached, and what they really want is for someone to make it go away without creating three new headaches. Here are the ones we solve most often across DFW, Central Texas, and Austin, and how we handle each. If you recognize your situation here, you’re exactly who we built the company for, so give us a call at (214) 766-3669.
- A roof leak or a water stain on the ceiling. Water shows up in one spot and starts somewhere else entirely. Our roof repair team tracks down the actual source, past the symptom you can see, and fixes it so it doesn’t come back next rain.
- Storm and hail damage. A lot of the worst hail damage is invisible from the ground. We inspect thoroughly, document everything with photos, and give you honest information.
- An aging roof and no idea how much life is left. We give you a straight answer: years left or time to start planning, so a roof replacement becomes a decision on your terms instead of an emergency.
- A repair from another company that did not hold. We take a fresh, honest look and tell you what it actually needs, even when that turns out to be less than you feared.
- The insurance runaround. We handle the documentation and the quality work, so the insurance restoration process is seamless and easy.
- Ventilation corrections: Industry estimates suggest that as many as 8–9 out of 10 homes may have inadequate attic ventilation. If the attic or upstairs is really hot, or your roof is aging faster than you expected, you could have inadequate or improper ventilation for your home. At SunTex, we address and correct existing ventilation issues to protect your power bill and your roof’s longevity.
- Too many contractors to juggle. Because we are a full-service exterior contractor, one team covers your roof, gutters, solar, painting, and fencing, so you keep one relationship instead of a stack of vendors.
Answers to the roofing questions homeowners ask us most
A few questions come up again and again, from homeowners weighing a repair against a replacement to folks who just want to know how long a Texas roof should last. Here are honest, straightforward answers to the ones we hear most, with no sales spin attached.
Do you need a roof repair or a full replacement?
It depends on three things: how widespread the damage is, how old the roof is, and the condition of the decking underneath. Isolated damage on a newer roof, a few lost shingles, or a single leak around a vent usually calls for a roof repair. Widespread damage, heavy granule loss, leaks in multiple spots, or a roof already 15 to 20 years old usually points to a full replacement. The only way to know for certain is a professional set of eyes.
Here is the Suntex difference on that question: we answer it honestly. If a repair is the right move for your home, we will tell you that and save you the cost of a replacement you don’t need. That honesty is a big part of why our customers become clients for life.
What are the signs you need to call a roofer?
A few signals are worth watching for, and any one of them is a good reason to reach out. Shingles that are cracked, curling, or missing. Granules collecting at your downspouts. Daylight or water stains showing up in the attic. Dented gutters or damage after a hail or wind storm. And a roof that’s simply reaching 15 to 20 years of age. Catching a problem early almost always means a smaller, less expensive fix later.
If you’re seeing any of these on your home in Frisco, Plano, McKinney, Waco, Austin, or anywhere across our Texas service area, it’s worth a conversation.
One team for your entire exterior?
Choosing Suntex is not only choosing a roofer. We are a full-service exterior contractor, which means one trusted team can handle your roof, your gutters, your solar, your interior and exterior painting, and your fencing. Concretely, that means residential roofing in Texas, including roof replacement and repair, as well as commercial roof replacement and repair, gutter installation and repair sized to protect your foundation, solar panel installation in North Texas plus detach and reset when a roof with existing panels needs replacing, interior and exterior painting, and fence installation and repair. Roofing is our foundation, and we take care of much more of the exterior of your home too.
For a homeowner, that consolidation is worth real money and real peace of mind. Over the years, a home needs more than a roof. It needs gutters replaced, trim repainted, a fence repair service in Frisco after a storm, maybe solar added or reset during a roof replacement. Handled by separate contractors, that’s a stack of phone calls, quotes, and personalities to manage.
How does Suntex handle storm and hail damage?
Texas weather is hard on roofs. Intense sun, hail, high winds, and heavy rain all take a toll, and the most serious hail damage, like granule loss and shingle bruising, is often invisible from the driveway. After a storm, the smart move is to have the roof looked at fairly soon, both so a small issue doesn’t become an interior leak and because insurance policies have their own filing deadlines.
SunTex is your concierge roofing contractor, which means we inspect thoroughly, document our findings with clear photos, and give you the information you need to make a decision around your claim. We support you through the claim process by submitting all info needed for the scope of work to your insurance carrier. If a storm just moved through your area, call (214) 766-3669 and we will help you understand what you’re dealing with.
What stands behind the work
A roof is only as good as the company standing behind it, and that’s a fair thing to ask about before you choose anyone. Suntex uses top-quality, premium materials built for Texas heat, sun, and hail, and we back our roofing work with comprehensive warranties. Just as important is who honors that warranty. A relationship-first company that’s still around in five years is worth far more than a paper guarantee from a crew that left the state after storm season.
This is where the woman-owned, relationship-first model quietly pays off again. Because we are built to keep clients for decades, honoring our work is the entire point of the business, not a cost to avoid. When homeowners tell us they finally found a roofer for life, this is a big part of what they mean. Have questions about materials or warranties? Ask us anything at (214) 766-3669.
Choosing a roofing partner for HOA and commercial properties
If you sit on an HOA board or manage commercial or multi-family properties, the choice is even more consequential because you’re choosing a partner for high-value, repeat work, not a one-off vendor. Suntex provides commercial roofing in Texas for HOA communities, multi-family properties, and commercial buildings across DFW and Central Texas, with coordinated roofing programs and the same concierge-level communication that keeps boards, managers, and residents informed.
The full-service model matters even more at this scale. One accountable contractor handling roofing, gutters, painting, and fencing across your portfolio means simpler budgeting, consistent quality, and one relationship instead of a stack of separate vendors to chase. Property managers tell us the communication is what they value most: clear schedules, clear access plans, and a team that treats a complex project as something to be organized rather than survived.
What working with Suntex looks like
Say you decide to move forward. Here is the experience you’re actually choosing, because it’s a large part of why homeowners pick us. It starts with a real conversation, not a script. We ask about your home, what prompted you to reach out, and how long you plan to stay, because a homeowner selling in two years deserves different advice than one settling in for twenty. It often begins with a complimentary roof inspection, and you get an honest recommendation in plain language, with photos and a written report you keep.
If work is warranted, you get a detailed estimate with no expiring, sign-tonight pressure, and you decide on your own timeline. Once you give the go-ahead, we set a clear schedule and keep you informed through the entire process, with one accountable point of contact rather than a phone number nobody answers. A single-family roof replacement is often a one-day job. When the crew is done, they are genuinely done, right down to the cleanup our customers keep writing about. From the first call to the final walkthrough, the whole thing is meant to feel handled rather than stressful. You always know who to call, you always know what is happening next, and you never feel rushed into a decision you’re not ready to make. For a lot of homeowners, that calm is the part they remember long after the roof itself fades into the background of a house they simply trust again.
Staying protected with the Suntex Roof Care Program
Because we are built for the long relationship, the work doesn’t have to end at the final walkthrough. The Suntex Roof Care Program is an optional membership that keeps a professional eye on your roof year-round, so you’re getting ahead of problems instead of reacting to them. Your roof, like your HVAC system or your car, performs best with routine care, and catching small issues early is the smartest, simplest roof maintenance there is.
Members receive two comprehensive roof inspections a year, preventative maintenance that addresses minor issues before they worsen, detailed photo documentation with a written Roof Health Report each visit, priority scheduling after storms, complimentary emergency tarp installation when it’s needed to limit further damage, and preferred pricing on repairs. You can add scheduled gutter cleaning and other exterior services, and the same trusted team is there for painting, fencing, siding, and reconstruction when you need it.
Why is Texas so hard on roofs?
If it feels like roofs don’t last as long here as they should, you’re not imagining it. Texas throws just about everything at a roof. The summer sun is relentless, and month after month of intense UV slowly bakes the flexibility out of asphalt shingles until they grow brittle. Then comes the hail, which can strip away the protective granules and bruise the shingle underneath in a matter of minutes, and the straight-line winds that lift shingles and break the seals between them so the next rain finds its way underneath. Add the wild temperature swings, where a roof can go from scorching to freezing in the same week, and you have a climate that ages roofing materials faster than almost anywhere in the country.
None of that means a Texas roof is doomed to a short life. It means the details matter more here: quality materials rated for this climate, proper installation, good attic ventilation, and a little attention along the way. That’s exactly the kind of roof Suntex builds and the kind of care we help homeowners keep up. If you want to understand how your roof is holding up against a Texas summer.
How long does a roof last in Texas?
A quality asphalt shingle roof is generally built to last 20 to 30 years, but Texas is hard on roofs, and most don’t reach the top of that range without help. Relentless heat and UV bake the flexibility out of shingles. Hail knocks off the granules that protect them. A hot, poorly ventilated attic ages the system from underneath. The roofs that go the distance here are the ones that were installed well, ventilated properly, and looked at every so often.
If your roof is somewhere in the 10-15 year range, it’s worth understanding where it actually stands, because the difference between a well-timed repair and an emergency replacement can be years of life and a lot of money.
Why does roof ventilation matter in the Texas heat?
Roof ventilation is the airflow that lets your attic breathe: cool air in low at the soffit, hot air out high at the ridge. In the Texas summer it’s one of the most important and most overlooked parts of a roofing system. A poorly ventilated attic traps heat, which ages your shingles from below and drives up your cooling costs as that heat radiates down into your living space and makes your air conditioner work harder.
Good ventilation quietly extends the life of your roof and can lower your energy bills, which is why we evaluate it as part of understanding the whole system, well beyond the surface of the shingles. If your upstairs runs hot or your energy bills have crept up, ventilation is worth a conversation. Ask the Suntex team about it any time at (214) 766-3669.
How often should you have your roof checked?
A good rule of thumb for a Texas roof is once a year, plus another look after any serious hail or wind event. Small problems- a lifted shingle, a failing seal, a bit of storm damage- are cheap and quick to fix while they are small, and expensive once they have let water into the decking. Annual attention is one of the simplest ways to protect your home and your budget.
Summer is an ideal time for that yearly look, while the weather is dry and predictable and before the fall storm season arrives. Catching a lifted shingle in July is a quick fix. Finding it in November, after it has let water in, is a much larger one.
What should a good roofing estimate include?
A trustworthy roofing estimate should be clear and itemized. It should spell out the scope of work, the materials, what happens if the crew finds damaged decking underneath, the warranty on both materials and workmanship, and a realistic timeline. It should also come with zero pressure to sign that night, because a good company wants you to understand what you’re buying.
That’s exactly how Suntex estimates work: detailed, honest, and yours to review on your own timeline, with a real person available to answer questions. When you’re ready to see what your project would look like, request your estimate at suntexroofs.com or call (214) 766-3669, and we will put together a clear picture for your specific home.
Where Suntex works and how to reach us
Suntex serves three major Texas markets, and we come to you. If you’re searching for a roofing company near you, there is a good chance your town is on one of the lists below.
The DFW Metroplex
- Frisco, Plano, McKinney, Allen, Prosper, Wylie, and Denton, along with the surrounding communities.
Central Texas
- Waco, Temple, Belton, Killeen, Georgetown, and Salado.
The Austin area
- Austin, Round Rock, Cedar Park, Pflugerville, and Liberty Hill.
Don’t see your town listed? Reach out anyway. We serve many communities across North and Central Texas beyond the ones named here, and we are glad to tell you whether your home is in range.
What kind of shingles are best for a Texas roof?
Most homes across DFW, Central Texas, and Austin are topped with asphalt shingles, which come in a few tiers. Basic three-tab shingles are the budget option. Architectural, or dimensional, shingles are the most popular choice for their look and durability. And Class 4 impact-resistant shingles are built to better withstand the hail that North and Central Texas see so often, and can sometimes earn a break on your insurance. The right choice depends on your home, your budget, and how long you plan to stay.
Part of a good roofing conversation is helping you weigh those options honestly against what your home actually needs, rather than steering you to the most expensive product on the shelf.
Why do homeowners switch to Suntex?
A lot of our clients did not start with us. They came to Suntex after a rough experience with someone else: a storm chaser who vanished, a crew that cut corners, a repair that failed, or a contractor who made them feel rushed and small. What they tell us, over and over, is that the difference was obvious from the first call. They felt heard, they understood their options, and nobody pressured them.
That’s the reason our reviews read the way they do, and why so many homeowners who switch to us never switch again. If you have been burned before and you want a roofer who does it differently, that’s exactly what we set out to be, and we would be glad to prove it.
Ready to choose Suntex?
You have seen how we work: woman-owned, concierge, honest, and built to be the roofing company you keep for life. If that’s what you have been looking for, the only thing left is to say hello. There is no pressure and no hard sell here, just a team that has earned its reputation with more than 400 roofs over and would be glad to earn yours next. Whether you have a leak that needs attention today, a roof you know is getting up there in years, or an exterior project you have been meaning to tackle, we are ready when you are.
