(214) 766-3669 
Since 2010, NOAA has filed 49 hail reports under Allen's name, and 42 of them were an inch across or bigger. A roof that has stood through part of that record wears down storm by storm, so the call we get from Allen can be anything from a few lifted shingles to a ceiling stain to an adjuster's visit after the latest storm. We handle the whole range.
Send the form and we will call back to set a time, or reach us at (214) 766-3669 any day between 7 am and 6 pm.
The people behind our Allen work
Leanne Tolbert owns SunTex, and the company is 100% woman-owned and operated. Allen sits inside our DFW sales territory, which Danny Gutowski manages, so Allen estimates fall under him. Eric Sherman is one of our project managers, Beth Keller runs operations, and Suade Sherman keeps the office schedule, paperwork and callbacks moving.
A storm claim on top of roof work has a lot of moving parts. What we take off your plate is the coordination: one roofing company, one schedule, one person who knows your roof, whether the job turns out to be a repair or a new roof.
NOAA's public storm record often names the street where hail was measured. Matching your address to the nearest reports shows what size of hail to look for and which storm date belongs in your file, and it is worth bringing to the assessment.
Every damaged shingle, dented vent and lifted edge we find gets photographed. You receive those photos, and they travel with your claim if you file one. What your policy pays is between you and your insurer.
Allen roofs do not face one storm. They face a series. Whether we are patching a slope or putting on a whole new roof, we talk through asphalt, designer shingle, tile and standing seam metal with that in mind, not just on looks.
Call (214) 766-3669 or send the form. If you know when the damage happened, give us the date. If you only know the roof is old or leaking, that works too.
We come to your Allen home, walk the roof and document what we see. You get the photos and a written estimate, along with a plain verdict: a repair, a replacement, or nothing needed at this point.
Once you sign off on the estimate and the material, your project manager books the crew and keeps you updated. When the work is done, we walk the roof with you.
Most of Allen went up between 1990 and 2009, and that is the single biggest fact about its roofs. The Census Bureau's 2020 to 2024 American Community Survey counts 39,094 housing units in the city: 12,859 built in the 2000s and 9,107 in the 1990s, which together make up 56% of the housing (U.S. Census Bureau, ACS table B25034). The median Allen home was built in 2003.
Those houses have been standing through every storm in the record below. The same survey puts the median value of an owner-occupied Allen home at $464,100, and 25,834 of the 37,243 occupied homes, about 69%, are lived in by their owners.
Hail tracks do not follow city limits. The reports filed under Allen include storms whose narratives put the hail in Plano, McKinney and Fairview, and a single storm can cross several of our service towns in one afternoon. Our crews also work in Plano, where many homes date to the 1980s and 1990s, up in McKinney, where the 2019 softball-size hail landed, over in Wylie to the east, and in Frisco, home to our only office.
Allen is one stop on a run of towns stretching from Collin County to Killeen and the Austin suburbs, and our office is a short drive away on Westridge Blvd in Frisco.
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Since 2022
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From residential and commercial roof replacement to urgent emergency roof repairs, our 5-star service speaks for itself.
We used them for Christmas lights and could not have been happier. The entire process was so simple and our lights looked amazing. Very high quality and didn’t have one light bulb out the entire season. Highly recommend using them for your holiday lighting!
Bailey Pullin
Hands down recommend Beth and Alex with Christmas Lights and roofing consultations. Their communication is on point! Excellent service through your whole experience. We have been using them for two years now and will continue! Thanks yall!
Carin Gonzales
Highly recommend. Merry and Bright by Suntex Roofing made our home merry and bright this holiday season and are now my permanent go-to for my holiday lighting needs.
Chad Mandrell
The other day I had James Rose from SunTex do a courtesy inspection of our roof they replaced a little over a year ago. Mr. Rose was professional and knowledgeable when discussing how the drone inspection reveals no flaws or damage to the roof. I would definitely recommend SunTex to anyone look to have roof work done.
kalonji singleton
Alex Keller with SunTex Roofing exceeded! SunTex gave us a great experience from start to finish. The entire crew protected our new windows, plants, AC units, garden structures and even pool. I HIGHLY recommend this Texas local roofing company.
Sara Odom
Teri Redwine
SunTex provides unmatched customer support and response times. We moved into a new house with the previous owners creating a massive hole upon moving out. SunTex came out immediately and provided a temporary patch to mitigate damage from an incoming storm. Then came back for the official repair a few days later.
Alex Chase
Leanne and her team do GREAT work! Fast and clean as they do your roof replacement process. Leanne and her team are very professional. They get the job done. We are very pleased with our new roof, cutters and the restoration of our fence after the Salado Tornado this past April.
Gary Schmiedekamp
We used them for Christmas lights and could not have been happier. The entire process was so simple and our lights looked amazing. Very high quality and didn’t have one light bulb out the entire season. Highly recommend using them for your holiday lighting!
Bailey Pullin
100% cannot recommend enough!!! So thankful for SunTex. They helped us every step the way. They educated me and worked with me. I would highly recommend them to anyone needing roof replacement or repairs. Their staff is amazing! Cannot thank them enough.
Juan Cruz
That sand-like grit is shingle surface washing off the roof. A free assessment tells you whether it came from normal aging or from hail, and the photos fix the date.
SunTex Roofing and Reconstruction opened in 2022 and is 100% woman-owned and operated, with Leanne Tolbert as owner. We have one office, at 12800 Westridge Blvd, Suite 162, in Frisco, the same address shown on our Google Business Profile. Allen homeowners reach the same office, the same phone line and the same team as everyone else we serve.
Our people are named on our About page. That matters most a year after the job, when you need to reach the company that worked on the roof and any storm-season crew that came through town may have moved on. We roof houses, commercial buildings and multi-family properties, we install and maintain gutters, and we would rather tell you a roof needs a repair than sell you one it does not need.
NOAA's Storm Events Database is the federal record of severe weather reports. Between January 2010 and June 2026 it lists 49 hail reports whose location is Allen, 42 of them at one inch or larger, spread over 18 separate storm days (NOAA NCEI Storm Events Database). That is the most of any city we serve. Fifteen of those reports were 2 inches or more.
Read that number with care. NOAA files a report under the nearest named place, and 12 of the 49 narratives actually put the hail in Plano, McKinney, Fairview or Craig Ranch. The 4.50-inch stone filed under Allen on March 24, 2019 is one of them: its narrative places the softball-size hail near Alma Road and Collin-McKinney Parkway, near McKinney. The same afternoon brought hen-egg size hail in the city of Allen and tennis-ball hail three miles north-northwest of it.
The largest stone placed by street inside Allen fell on May 19, 2023: a 2.5-inch hailstone measured near Greenville Avenue and Exchange Parkway, with 2-inch hail near Greenville Avenue and Bethany Drive. A separate report that day noted a broken window and a damaged car. NOAA attaches property damage estimates of $400 million and $200 million to those two street reports alone. That storm came just a month after April 20, 2023, when 2-inch hail fell about a mile southeast of the city, so some Allen roofs took two damaging storms in the same spring.
With 18 days of inch-plus hail on file since 2011, plenty of Allen homes have been through more than one hailstorm. Their owners want to know whether this storm is the one that finally calls for a new roof or whether a repair still holds, and they want proof either way. So our assessment answers that question with photos rather than an opinion.
If the roof does need replacing, the next one should hold up better than the last, so material and shingle ratings belong early in the conversation, before price. And since another storm is likely, a dated photo record kept from the day the work is finished is the best start on the next claim.
One hailstorm can do its damage quietly. A stone strikes a shingle, knocks loose the protective granules and bruises the mat underneath without breaking through. Nothing leaks. The roof looks fine from Bethany Drive.
The second and third storms land on a roof that already carries those bruises. A leak that finally shows up after a later storm can trace back to damage from an earlier one, which is how an Allen roof that "passed" after one storm ends up leaking after the next, and why a dated photo record matters.
Allen's record shows how often this stacks up. Its 1-inch-or-larger reports fall on 18 different days between 2011 and 2025, with two storm days in 2016, two in 2017 and three in 2023 alone (April, May and June). A house built in 2003 could have been under several of them.
Wind adds its own wear. A 69 mph gust was measured near Alma Drive and Ridgeview Drive in April 2015, and in March 2025 a report filed under Allen describes much of the roof blown off a home along Hedgcoxe Road between Iola Drive and Freeland Drive.
You cannot stop the next hailstorm, but three decisions made before we order materials, for a repair or a new roof, shape how the roof comes through it.
Impact-resistant asphalt shingles are built for storm records like Allen's. They are not all equal, though. The Insurance Institute for Business and Home Safety buys shingles off retail shelves, fires realistic hail at them in its lab, and grades granule loss, dents and cracking, and it says plainly that not all impact-resistant shingles perform the same when hail strikes (IBHS hail impact-resistant shingle ratings). Bring those ratings to your assessment and we will talk through them with you.
Standing seam metal and tile are the other two materials we install, and both suit some Allen homes better than others. Roof pitch, the framing under it and your HOA's rules all weigh in. We look at all three before recommending either, and we can match an HOA's approved spec and attend its meeting if the board wants to hear from us.
Vents, flashing and gutters often show hail size more clearly than the shingles do, and a repaired or new roof with old dented vents is half finished. Replacing those components belongs in the estimate, not as an afterthought, and gutters are work we install and maintain too.
April is the heaviest month. Of the 42 reports of 1-inch-or-larger hail filed under Allen since 2010, 17 came in April, 11 in March and 11 in May. That leaves only a handful outside spring: two in June and one in February. If you are going to have the roof checked once a year, early summer, after the spring storms have passed, is the most useful time.
A report done in a calm week also leaves time to read the estimate, check the photos and ask questions before any decision.
Narratives in the NOAA record name real Allen streets. A few of them:
These are the reports people happened to file. A house a few blocks from any of these intersections may well have taken the same hail without anyone recording it.
Hail gets the attention, but wind has torn into Allen roofs as well. On October 20, 2019, a tornado formed in west Allen near Exchange Parkway and Ridgeview Drive and tracked east-northeast along Ridgeview, pulling shingles off a number of houses before crossing US-75. On August 16, 2020, the emergency manager confirmed wind damage to several homes about a mile west-northwest of the city, a chimney was knocked down, and shingle and patio cover damage was reported across Allen. In July 2017, Allen Fire and Rescue reported multiple large trees uprooted in the city.
Wind damage looks different from hail. Look for creased or missing shingles, and for tree limbs that came down on the roof. Often a wind-lifted section is a repair rather than a reason for a new roof.
Texas sets deadlines for your insurer once you report a claim. Under Chapter 542 of the Texas Insurance Code, the insurer has 15 days after receiving notice to acknowledge the claim, start its investigation and request what it needs from you. It then has 15 business days after receiving those items to accept or reject the claim in writing, and once it agrees to pay, payment is due within five business days (Texas Insurance Code ch. 542). When the commissioner declares a weather-related catastrophe, those deadlines stretch by another 15 days.
Your own deadline to report damage comes from your policy, not that chapter, so read the conditions section or ask your agent. In practice, the sooner the photos and the storm date are in the file, the easier the claim is to support.
A single damaged slope with a sound roof around it is a repair. We say so when that is the answer, and the repair goes in the estimate. A full replacement makes more sense when:
When it does come to a new roof, we take the old one off down to the deck. With the deck exposed, we can see whether any boards are soft or rotted, which no inspection from the surface can promise. New underlayment goes on, then flashing at walls, chimneys and valleys, then the roofing you picked, then ridge and vent parts. Your project manager tells you how that sequence fits your house.
The photos are the part of our assessment you keep longest, so it helps to know what they are for. We photograph the damage we find on each slope: individual hits, creased or missing shingles, and patches where the surface granules are gone. Where vents, flashing and gutters carry dents, those go in the set too, because dents in soft metal help show how large the hail was.
You get the set with the date of the visit. If you file a claim, those pictures show the adjuster what we saw before anything was touched. If you decide to wait, they give you a baseline: after the next storm, a second set of photos shows exactly what changed.
What the photos do not do is decide your claim. Coverage and payment stay between you and your insurer. Our job is to make sure the roof's condition is on record, clearly and with a date.
After the job, ask about our Roof Care Program. Members get two inspections a year with a written roof health report and photos, priority scheduling after storms, and preferred repair pricing. In a city with Allen's hail record, a dated file of the roof's condition is worth having before the next claim, not after.
This is the fuller version of the three steps, so you know where your Allen roofing job stands at every point.
When you call (214) 766-3669, we ask when you noticed the damage, whether a specific storm caused it, and whether you have opened a claim. If your neighborhood has an HOA, tell us now, because approval can shape the material list.
We assess the roof at your Allen address and photograph damage on each slope, including any dented vents or flashing. You receive the photos and a written estimate for a repair or a new roof. If a claim is involved, we support it with the same documentation.
Your project manager confirms the crew date, keeps you posted while the work is under way and walks the finished roof with you before the job closes.
Before: an Allen roof that has sat through several hail seasons tells on itself in small ways. Gutters fill with granules. Dark, round spots dot the slopes facing the storms. A vent cap is dented, a shingle tab is creased from the last wind, and a water stain shows up in an upstairs closet.
After a repair, the damaged area is rebuilt and the photos show exactly what was done. After a full replacement, the old layers and any soft decking are gone, new underlayment and flashing are in, and any dented vents or metal parts have been swapped out. The roofing material is the one you picked with the next storm in mind.
The paperwork changes along with the roof. You keep photos of the old damage, the claim documents if there was a claim, and the details of what went on. If you sell, a buyer's inspector sees dated work instead of a guess.
The roofline gets a fresh start too. In December, that same roofline can carry Christmas lights hung through our Merry & Bright partnership, which includes service calls during the season and a scheduled takedown.
Hail damage is easiest to document soon after the storm that caused it. If you have had hail this year, a roof from the 1990s or 2000s, or a leak that keeps moving, the first step is a free assessment.
Call (214) 766-3669 between 7 am and 6 pm, seven days a week, or send the form and we will call you back. We will photograph the roof, explain what we found and give you an estimate in writing, for a repair, a replacement or no work at all.
Our office is at 12800 Westridge Blvd, Suite 162, Frisco, TX 75035.
Reliability. Relationships. Results.
A call to (214) 766-3669 sets up your free Allen roof assessment.
Allen roofing company questions
More often than in any other city we serve. NOAA's Storm Events Database lists 42 reports of hail one inch or larger filed under Allen from 2010 to mid-2026, across 18 storm days, and 15 of those reports were 2 inches or more. Some of those reports describe hail just outside the city, but the pattern is clear: an Allen roof can expect to see damaging hail several times over its life, mostly in March, April and May.
Within a few weeks, while the storm date is fresh and before the next rain tests any damage. You do not need a leak to justify a look. Most hail damage on asphalt shingles is bruising and granule loss that does not leak right away. Our assessment is free and comes with photos, so you have a record either way. If the roof turns out to be fine, the photos still serve as a dated baseline for the next storm, and in Allen there is usually a next storm.
Look for dark, round spots where granules were knocked off, granules collecting in gutters and at downspout outlets, and cracked or split shingles. Dents in vents, gutters and window wraps help show how big the hail was. Leave climbing to us: a damaged roof can be slick and brittle, and walking it can cause more damage.
We photograph the damage and support your insurance restoration claim with that record; the claim itself stays between you and your insurer. Your policy sets how long you have to report damage, so check its conditions or ask your agent. Once you report, Chapter 542 of the Texas Insurance Code gives the insurer 15 days to acknowledge the claim and start investigating, then 15 business days after it has your paperwork to accept or reject it in writing. A declared weather catastrophe adds 15 days.
With Allen's hail record, they are worth a serious look whenever the roof is due. Ratings matter more than labels: IBHS tests impact-resistant shingles bought at retail and has found they do not all perform the same. Ask your insurer whether your policy rewards an impact-resistant roof, then bring the question to your assessment. Weigh it against how long you plan to stay in the house: the longer you own it, the more storms the roof will have to survive.
Both. If the damage is confined to one area and the rest of the roof is sound, a repair is usually the right call, and we will say so. If several storms have left damage on every slope, older bruises are cracking, or leaks keep moving, replacement is the better spend. The photos from our assessment show you which situation you are in.
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