Wylie holds the largest hailstone NOAA has logged under any of the 19 cities where we have city pages, and a storm like that brings knocks on every door for years afterward. Some of those roofs need real work. Plenty need a repair, and some need nothing at all. We are a woman-owned roofing company that would rather lose a sale than sell work nobody needs.
Send the form and we will call back to book a visit, or ring (214) 766-3669 between 7 am and 6 pm, any day of the week.
Who answers when Wylie calls
Leanne Tolbert owns SunTex, and the company is 100% woman-owned and operated. Danny Gutowski is our DFW sales manager, and the two of them are the people our Wylie reviewer named. Once a Wylie job is approved, a project manager such as Eric Sherman runs it day to day, while Beth Keller (operations) and Suade Sherman (office) keep the scheduling and paperwork moving from our Frisco office.
A visit from us is built to answer one question honestly: what does this roof need, if anything?
We walk the roof, check the shingles, flashing, vents and gutters, and tell you plainly whether we would repair it, replace it, or leave it alone. A few cracked shingles, a lifted ridge cap or a tired pipe boot is repair work, and we price it as repair work. If your roof has years left in it, you will hear that from us.
When a roof is past repair, we install asphalt shingles, designer shingles, tile or standing seam metal. We roof residential, commercial and multi-family properties, so the same crew process covers a single-family house in a Wylie subdivision, a row of townhomes, or an apartment building with an owner or board signing off.
Insurance language is confusing, and a denied claim is a common reason Wylie owners call us. We explain what we found, what the photos show, and which questions are worth putting to your carrier. Decisions on the policy stay between you and the insurer, and we support your insurance restoration claim with documentation.
Call (214) 766-3669 or send the form. A recent hailstorm, a ceiling stain, a door knocker who says your roof is shot, or a claim your insurer turned down: any of them is a good reason to call.
We come out to your Wylie address, get on the roof and photograph what we find. You get the pictures, an estimate in writing, and our honest view of whether the roof needs a repair, a replacement or nothing yet.
If you go ahead, your project manager orders the material you approved, books the crew and stays your contact until the final walkthrough. If you do not, you keep the photos and the advice.
Wylie is a city of owners. The Census Bureau's American Community Survey for 2020 to 2024 counts 18,701 occupied homes in Wylie, and 14,469 of them, about 77 percent, are lived in by the people who own them (U.S. Census Bureau, ACS table B25003). Detached single-family houses make up the large majority, 16,125 of them by the same survey's count of structure types, alongside 603 attached homes such as townhouses and 1,547 homes in buildings of five or more units (ACS table B25024).
Most of those houses went up in two waves. The survey counts 7,878 homes built from 2000 to 2009 and 5,513 more from 2010 to 2019, with another 1,214 built since 2020 (ACS table B25034). The median value of an owner-occupied Wylie home is $387,000 (ACS table B25077), so the roof is protecting a lot of family money.
Wylie's big storm days rarely stop at the city limits. On April 11, 2016, NOAA also logged hail up to 2.5 inches under Plano and 2 inches under Allen, and we handle roofing for Plano houses that took the same April 2016 hail and for Allen homes where 2-inch stones came down that afternoon. When hail piled up at Wylie's Fire Station 1 in March 2025, reports also came in from McKinney and from several Dallas County locations, and our crews work on McKinney roofs in older neighborhoods and new subdivisions and on Dallas houses, rentals and commercial buildings.
Wylie sits inside a much wider territory for us, with roofing crews working from Collin County south through Central Texas to Austin. To book a Wylie assessment, call (214) 766-3669.
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From residential and commercial roof replacement to urgent emergency roof repairs, our 5-star service speaks for itself.
A second look costs you nothing. If our photos agree with the first company, you will know the work is real. If they do not, you just saved yourself a roof.
The only review on our website that names a town is from Wylie. Christina Morganti wrote it on our reviews page, and here is how it starts:
"Leanne and Danny with SunTex Roofing came out to Wylie (Inspiration) and have gone beyond expectations for me. I had two (2) different roofing companies tell me I needed a new roof (which my insurance declined) but Leanne and Danny came out got on my roof and told me no new roof needed."
She also wrote, "In addition they took time with me to help me understand homeowner insurance and what questions to ask them."
We did not earn anything from that visit except her trust, and that is the point. A roofing company that tells you no when no is true is one you can believe when the answer is yes.
NOAA's Storm Events Database is the federal record of severe weather reports (NOAA NCEI Storm Events Database). Among the reports it files under the 19 cities where we have city pages, the largest hailstone is a Wylie one, from the afternoon of April 11, 2016. That day's Wylie entries read like this:
NOAA attached property damage estimates of $100 million and $60 million to two of those entries. That was one afternoon. Wylie's record holds plenty of smaller days too, and those are the ones that quietly age a roof.
Most Wylie homeowners who call us want three things, and none of them is a sales pitch.
They want the truth about the roof they have. Many have already heard from a door knocker or a second company, and they want someone with no stake in the answer to look.
They want help with the insurance side. Our Wylie reviewer's claim had been declined, and the questions she needed to ask her insurer mattered as much as the roof.
And when work is needed, whether that is a repair on one slope or a new roof, they want it done once and done right, on a house they plan to stay in. With about three in four Wylie homes owner-occupied, most of our Wylie customers are planning for the long haul, not for a quick flip.
NOAA files 24 hail reports under Wylie between 2010 and mid-2026. Twenty of them were an inch or larger, spread over 13 separate storm days, and seven were golf ball size or bigger. The damage changes with the size of the stone, and so does the work it calls for.
Quarter-size hail, the smallest NOAA records at an inch, usually leaves no hole. It knocks granules off asphalt shingles and can bruise the mat underneath. That was the size of the reports on April 27, 2014 and March 24, 2019. From the driveway, a roof hit that way looks fine. Up close, the dark spots and the granules in the gutters tell the story, and scattered damage like that is often repair work rather than a new roof.
Golf ball hail is a different storm. On March 23, 2016, golf ball hail at the Wylie and Murphy border shattered windows in cars, homes and businesses, according to the NOAA narrative. On March 14, 2022, the public reported golf ball hail in the city again. Stones that size crack shingles, dent vents and leave flashing bent across whole slopes.
The giant stones of April 2016 belong in their own category. When hail is big enough to go through a roof deck, the question is not whether to replace, it is what else broke. Even then, a storm like that leaves a long tail: a roof that looked fine in 2016 can still carry bruises that only start leaking years later. That is why our first job on any Wylie roof is to look closely and photograph everything.
Three decisions set the scope, the look and the paperwork of any Wylie roofing job. We talk through each one at the assessment.
If the damage is limited and the rest of the roof is sound, a repair may be the honest answer. If the damage is everywhere, or patched shingles would never match the old ones, a new roof makes more sense. We show you the photos for each slope so you can see why we came down where we did.
Much of Wylie's housing went up in the 2000s and 2010s, the decades of planned subdivisions. If yours has an HOA, its architectural rules may limit shingle style and color, even on a repair that changes how a slope looks. We match the approved specs in the estimate and, when boards want more detail, we bring the same spec matching and meeting attendance we offer as roofing for homeowners associations and their communities.
Asphalt shingles are the most common choice and usually the lowest cost. Designer shingles add a heavier, dimensional look. Tile suits Mediterranean elevations, and standing seam metal suits modern designs and porch accents. No roofing sold for homes is promised to stop 5-inch hail, so we focus on the material that suits your house, your budget and your HOA, and on documenting it well for the next claim.
Our Wylie reviewer had two companies say yes and one say no. That happens for a few reasons. Some contractors may count every bit of granule loss as storm damage. Some judge from the ground without getting on the roof. And some are paid only when they sell a replacement. The way to settle a disagreement is evidence: dated photos of specific damage on specific slopes, and a clear reason for each call. If a roofer cannot show you the damage, ask why.
Wylie's damaging hail is a spring problem. Of the 13 days with one-inch hail or larger filed under Wylie since 2010, seven were in April and four in March, with one each in May and June. April 2011 alone brought one-inch reports on three days in a row, from April 24 to 26.
The record also keeps coming. On March 25, 2025, the fire department reported hail up to ping pong ball size piled 4 to 6 inches deep at Wylie Fire Station 1 on S. Ballard St., and amateur radio reported one-inch hail at Park and Country Club the same day. In 2026, the database has 1.25-inch hail on April 27, though its narrative places that report in Saint Paul, and nickel-size hail with large branches down on Beaver Creek Rd. on June 2. If any of those storms crossed your street, the roof deserves a look.
NOAA's narrative for April 11, 2016 says many Wylie homes and businesses were damaged. Any roof replaced after that storm is about ten years old now, and it has been through every storm since, including the 2-inch hen-egg hail of April 6, 2018 and the golf ball hail of 2022. A roof that was new in 2016 is not new anymore. If yours was one of them, keep the paperwork from that job; it tells the next adjuster exactly when the current roof went on.
Hail gets the headlines, but NOAA also files five thunderstorm wind reports under Wylie. The strongest, 61 knots (about 70 mph) on April 23, 2021, partially collapsed the frame of a house under construction and uprooted trees in the Saint Paul area, per its narrative. Wind lifts and creases shingles, breaks their seal, and pulls at ridge caps. A creased shingle often tears loose in the next storm, so wind damage is worth catching early, while it is still a small repair.
After a big Wylie storm, some contractors offer to "take care of" your deductible. In Texas that offer is a crime. Section 27.02 of the Business and Commerce Code makes it an offense for a seller paid from insurance proceeds to pay, waive, absorb or rebate the insured's deductible without the insurer's consent, and classes the offense as a Class B misdemeanor (Texas Business and Commerce Code §27.02). Contracts of $1,000 or more paid from a claim must also print a notice about it in at least 12-point bold type. We put that notice in our contracts and we do not make the offer.
Door knockers follow big hail, and Wylie has had some of the biggest on record. A few questions sort them out quickly. Did you get on my roof, or are you judging from the ground? Can you show me photos of the damage on each slope, with the date? Where is your office, and will it still be there in three years if a leak shows up? Who will run the job once I sign, and how do I reach that person? Does your contract carry the deductible notice Texas law requires?
You can ask us all of them. We get on the roof, we photograph each slope, our office is at 12800 Westridge Blvd in Frisco, the same address as our Google listing, and your project manager's name is on the job from the first day.
A denial is not always the end of the story, and it is not always wrong either. Sometimes the adjuster was right and the roof does not need replacing, which is what our Wylie reviewer found out. Sometimes damage was missed. Either way, the starting point is the same: dated photos of the roof, taken by someone who got on it. We provide those photos and walk you through what they show, so the next conversation with your insurer is about evidence.
Whether the job is a repair or a full new roof, it runs in a set order so you always know what comes next.
We ask which storms you remember, whether a claim is open or was denied, and whether your subdivision has an HOA. Those three answers shape everything after.
We inspect each slope and photograph the damage, then give you a written estimate and our recommendation. If a repair will do, we say so. If insurance is involved, our photos support your claim.
Your project manager confirms the crew date and keeps you updated. On a repair, the damaged materials are replaced and sealed. On a new roof, the old roofing comes off to the deck, any soft decking is replaced, and the new underlayment, flashing and roofing go on. We walk the finished roof with you at the end.
Before the work, a hail-worn Wylie roof tends to show it in small ways: dark bruises on the shingles, granules collecting at the downspouts, dented vent caps, and a few tabs lifted on the side that faces the storms.
During a full tear-off, the deck comes into view for the first time since the house was built or last reroofed. This is where any soft or damaged sheathing shows up, and where we replace it before anything new goes down. On a repair, the same close look happens around the damaged area.
Afterward, the roof is the material and color you and your HOA approved, with new underlayment and flashing beneath it where the work called for it.
The paperwork changes as well. You keep photos of the old roof, the damage and the finished work, which is the record an adjuster or a buyer asks for. Our Wylie reviewer also wrote that she would be taking out our maintenance plan; that is the SunTex Roof Care Program, whose members get two inspections a year with a written roof health report and photos.
Maybe a storm just passed. Maybe someone told you the roof is finished and you are not sure you believe them. Either way, the first step is a free assessment with photos and an honest answer, including "you do not need a new roof" when that is true.
Call (214) 766-3669 between 7 am and 6 pm, seven days a week, or send the form and we will call you back.
Our office is at 12800 Westridge Blvd, Suite 162, Frisco, TX 75035, and our DFW team covers Wylie from there.
Reliability. Relationships. Results.
Call (214) 766-3669 and we will set a time to look at your roof.
Questions Wylie owners ask a roofer
Not reliably. NOAA's records for that day describe hail at least 5 inches across and say roofs of some homes and businesses were penetrated. No residential roof we install is promised to survive stones that size. What you can control is the quality of the install, the condition of the deck underneath, and the record of the roof, so that a claim after the next big storm is backed by dated photos. For the far more common one-inch and golf ball storms, a sound, well-installed roof holds up much better than an aging one.
Christina Morganti wrote on our reviews page that Leanne and Danny "came out to Wylie (Inspiration)" after two other companies told her she needed a new roof, which her insurance had declined. She wrote that they "got on my roof and told me no new roof needed," and that they helped her understand her homeowner insurance and what to ask. It is the only review on our website that names a town.
We do. If your roof has life left in it, we say so and show you the photos behind that call. If a repair will fix the problem, we recommend the repair and price it as one. Our assessment is free either way, and you keep the photos.
Note the storm date, photograph what you can see from the ground, and contact your insurer soon, since policies set deadlines for filing. Only make temporary repairs, such as a tarp, until the adjuster has seen the damage. We assess the roof so you have dated photos of specific damage and explain what they show; ask the adjuster for the estimate in writing. You pay your own deductible; Texas law does not allow a roofer to cover it.
Yes. Many Wylie neighborhoods have architectural rules for roofing material and color. We match the approved specifications in our estimate, help you prepare the request, and will attend the HOA meeting with you if the board wants to talk it through.
After any storm that drops hail an inch or larger on your street, have it checked. That size can bruise shingles without leaving a visible hole, and the leak may not show for a year. A free assessment soon after the storm gives you dated photos while the storm date is fresh, which is what a claim depends on.
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