A Dallas roofing job can start with a homeowner who has watched the same ceiling stain spread for two summers, or with a landlord who heard about a leak from a tenant. It can also start with a manager responsible for a whole apartment complex. We take all three kinds of calls, and the first question is always the same: does this roof need a repair, or is it done?
Send the form with the property address and we will call you to set a time, or phone (214) 766-3669. We pick up seven days a week, 7 am to 6 pm.
The people on your Dallas file
SunTex belongs to Leanne Tolbert and is woman-owned and operated in full. Danny Gutowski, our DFW sales manager, is typically your first contact on a Dallas property. After you approve the work, a project manager such as Eric Sherman runs it day to day. Beth Keller oversees operations, and Suade Sherman's office team in Frisco handles scheduling, paperwork and the calls in between.
Plenty of Dallas roofs belong to people who do not sleep under them. Our concierge service is built so that an owner across town, or across the state, still knows what is happening, whether the job is a single repair or a new roof.
Your project manager is the one person you deal with. You get the schedule, the progress and the answers from the same contact, by phone or by whatever way you prefer to hear from us.
We photograph the roof and every problem we find. For an owner who has never climbed onto the rental's roof, those pictures are the clearest way to see why the estimate says what it says.
When a storm caused the damage, our photo documentation supports your insurance restoration claim. The decisions about your policy stay between you and your insurer.
Call (214) 766-3669 or send the form. Tell us whether the property is your home, a rental or a larger building, who lives there, and how we should arrange access. If a tenant reported the problem, pass along what they described and when they first noticed it.
We visit the Dallas property, assess the roof and photograph what we find. You get a written estimate and an honest answer on whether the roof needs a repair or a replacement. If you could not be there, the photos show you what we saw.
Once you approve the estimate, your project manager books the crew, keeps you and anyone living there informed of the date, and walks the finished work with you or sends you the photos.
Dallas is an older city than the suburbs around it, and its housing shows that. The Census Bureau's 2020 to 2024 American Community Survey counts 590,237 housing units in Dallas, and 436,475 of them, about three in four, were built before 2000 (U.S. Census Bureau, ACS table B25034). The single busiest decade was the 1980s, with 95,614 units, and 127,329 units are older than 1960. The median Dallas home was built in 1981.
Ownership is split differently, too. Of 533,915 occupied homes, 307,300 are rented and 226,615 are lived in by their owners (ACS table B25003). The median value of an owner-occupied home is $320,700.
Dallas also anchors the rest of our North Texas work. North of the city we look after Plano's 1980s and 1990s houses, and farther north is Frisco, home of our only office. To the northwest we roof rentals and condo buildings in Lewisville, and to the northeast, owner-occupied homes in Wylie.
Our crews cover Dallas and the cities from Prosper south to Waco and Austin. For a Dallas assessment, call (214) 766-3669.
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From residential and commercial roof replacement to urgent emergency roof repairs, our 5-star service speaks for itself.
A leak a tenant reports is usually not the first sign; it is the first one anybody mentioned. A free assessment with photos shows you the whole roof without a drive across town.
SunTex Roofing and Reconstruction opened in 2022 and is 100% woman-owned and operated, with Leanne Tolbert as owner. Our office is at 12800 Westridge Blvd, Suite 162, Frisco, TX 75035, which is the address on our Google Business Profile, and the people on our team are named on our About page.
For a landlord or building owner, that matters more than any slogan. If the roofer who worked on your rental came to Dallas for one storm season, there may be nobody to call when a question comes up a year later. You want a company with a fixed address and a phone that still rings.
We roof residential, commercial and multi-family properties, we handle repairs as well as full replacements, we install asphalt shingle, designer shingle, tile and standing metal, and the assessment is free.
NOAA's Storm Events Database files only 8 hail reports under the name "Dallas" since 2010, because most reports inside the city are logged under nearby place names instead (NOAA NCEI Storm Events Database). The county-wide record is the better guide. Across Dallas County, which also takes in Irving, Garland, Grand Prairie, Mesquite and other cities, NOAA logged 285 hail reports of an inch or larger on 92 separate days between 2010 and mid-2026, plus 26 tornado reports.
Some of those entries describe Dallas streets directly:
These are reports, not a map of every damaged roof. Plenty of storms hit Dallas streets that nobody measured.
Dallas clients tend to fall into three groups, and each needs something different from a roofer.
Owners who live in an older house want to know what is under the shingles before they commit: how many layers, whether the decking is sound, whether a repair will hold, and what the estimate looks like once those questions are answered.
Landlords want the problem solved without becoming a second job. They want one contact, a clear schedule they can pass to tenants, photos instead of site visits, and paperwork that will satisfy an insurer.
Building owners and property managers want the same things at a larger scale, plus someone who understands that a roof over many units affects many households at once.
We plan every Dallas job around the person paying for it, whichever of the three that is.
An old roof and a storm are a bad combination. A roof near the end of its life has already spent decades in the Texas sun, and each hailstorm or gust it meets adds damage on top of that wear. Patches that held for years can start to fail together.
Dallas has a lot of roofs in that position. More than 436,000 housing units date from before 2000, and many have been through several storm seasons since the roof was last replaced. On rentals, the problem can be reported late, because tenants call when water comes through the ceiling, not when a few shingles go missing.
Older roofs also carry insurance questions. The Texas Department of Insurance explains that a replacement cost policy pays to replace a roof at current prices, while an actual cash value policy subtracts depreciation for wear and age (Texas Department of Insurance, home insurance guide). In TDI's own example, a 10-year-old roof that costs $10,000 to replace, with a $2,000 deductible, pays $8,000 under replacement cost but might pay only $5,000 under actual cash value. The older the roof, the wider that gap can get.
That is why we tell Dallas owners to have an older roof assessed after any storm, not only when it leaks. Caught early, some of that damage is still a repair.
Three decisions settle most of a Dallas estimate, and they are easier made early.
Who uses the building changes the plan. A family in their own home can tell us what they need on the day. A rental needs the tenants informed and access arranged. A multi-family building needs coordination with management, because the roof covers many households. Tell us which it is on the first call.
On houses we install asphalt shingle, designer shingle, tile and standing metal. Commercial and apartment roofs are often flat or low-slope, and our commercial work draws on systems such as TPO, EPDM, modified bitumen and metal, chosen for the building.
A storm claim, a planned upgrade before a sale, and a lease turnover each lead to a different schedule and a different estimate. If insurance is involved, check whether your policy pays replacement cost or actual cash value before the adjuster arrives, so the number does not surprise you. If the work is planned rather than storm-driven, timing it between tenants can make access simpler for everyone.
We would rather repair a roof than replace it when repair is honest. A few missing shingles, one bad pipe boot or one leaking valley can be fixed. Replacement makes more sense when:
We tell you which category your Dallas roof falls into after the assessment, with the photos to back it up.
Older Dallas houses often hide more than one layer of roofing. Earlier owners sometimes laid new shingles over old ones, and repairs pile up over the decades. Nobody can count the layers or judge the decking with certainty from the ground. A full replacement removes the old roofing down to the deck, and that is when soft or rotted boards show up. Your project manager walks you through anything found before the new roof goes on, so the estimate never changes behind your back.
If your home is one of the 127,329 Dallas units built before 1960, budget for the chance of decking work.
Roof work is exterior work, so tenants can usually stay home, though a tear-off is loud and shakes the house. What a landlord needs from us is a firm date to pass along and one contact if anything changes. Your project manager gives you both. Let tenants know about parking, pets and anything fragile hanging on upstairs walls.
We roof more than houses. Our commercial clients include multi-family properties and churches, and in a city with 116,568 units in buildings of 50 or more, apartment roofs make up a large share of what needs roofing. On those buildings, the same rules hold: photos of existing conditions, a written estimate, and one project manager working with the owner or management. Our low-slope commercial and multi-family roofing covers the flat systems most of those buildings use.
Landlords sometimes assume a tenant's policy will cover a damaged roof. It will not. The Texas Department of Insurance spells it out: renters insurance covers the tenant's own belongings and does not pay to fix the house or apartment building, because the building owner's policy does that. So a storm claim on a Dallas rental runs through your policy as the owner, and our photos support it.
April is the heaviest month in the Dallas County record, with 82 of the 285 inch-or-larger hail reports since 2010. June follows with 72 and May with 57, and September has produced 23. Some years are much worse than others: 2023 brought 48 such reports, and the first half of 2026 brought 27.
Wind and tornadoes add to that. Dallas saw tornado damage in October 2019 and May 2021, and the county's 238 thunderstorm wind reports since 2010 fall in every month of the year. For an owner, the lesson is simple: check the roof after every serious storm, whatever the month.
The October 20, 2019 tornado is the clearest record of what a Dallas storm can do to multi-family buildings. Along Walnut Hill Lane east of Harry Hines Boulevard, NOAA's survey found at least one multi-story apartment complex with heavy roof and exterior wall damage. After the tornado crossed I-635, dozens of units in an apartment complex near Walnut Street and Greenville Avenue had sections of roof missing, and at another complex numerous units lost large parts of their roofs. The tornado ran for 32 minutes and just over 15 miles. For a building owner, the lesson is that one storm can put many households under one damaged roof at once, so the plan for who to call matters before the storm, not after.
After a big storm, some roofers offer to "take care of" the deductible. Do not accept. The Texas Department of Insurance explains that it is illegal in Texas for a contractor to offer to waive, rebate or absorb a policyholder's deductible, and that insurers can ask for proof that you paid it. A roofer who is doing the work also cannot act as your public adjuster. We will not make either offer, and our estimate stands on photos and the damage itself.
The choice is often different for a landlord. On a home you live in, color and style carry a lot of weight. On a rental, how the roof holds up between tenants and how easy it is to document for insurance may count for more. Both sets of priorities are fair. We install asphalt shingle, designer shingle, tile and standing metal, and we will talk through the trade-offs for the building you actually own.
Here is how a Dallas job runs once you call us, whether it ends in a repair or a new roof.
We ask what you have seen or been told, when the last storm came through, whether the property is occupied, and how we can reach the roof. For rentals, we also ask how you want tenants contacted, and for larger buildings, who on the management side should hear from us.
We assess the roof, photograph the damage and give you a written estimate with a recommendation on repair or replacement. If you are not there, the photos come to you. If there is a claim, they support it.
Your project manager confirms the crew date, keeps you posted during the work and walks the finished roof with you, or with whoever you send. You end up with photos of the old roof, the damage and the finished job for your records.
Before the work, an older Dallas roof usually gives itself away slowly. Granules collect at the downspouts. Shingles curl at the edges. A tenant mentions a smell in a closet, and a month later there is a stain. On a building with many units, those complaints arrive one apartment at a time.
After a repair, the leak that started the call is closed and the photos show you the condition of the rest of the roof, so you can plan the next step instead of guessing. After a replacement, the old layers are gone and any bad decking was replaced while it was exposed. New underlayment, flashing and roofing are in place, and the material is the one you chose for that building.
For a landlord, the change is also on paper. You have photos of the old roof, the damage and the finished work, which helps with insurance, with a sale and with the next tenant who asks about the leak they heard about.
For long-term owners, the Roof Care Program keeps the record going. Members get two inspections a year, a written roof health report with photos, and priority scheduling after storms.
Whether the call is about your own home, a rental with a tenant's complaint, or a building with many roofs to manage, the first step is the same: a free assessment and a written answer.
Call (214) 766-3669, any day between 7 am and 6 pm, or send the form and we will call you back. We will assess the roof, photograph what we find and give you an estimate you can share with partners, tenants or your insurer.
If the property is a rental, tell us on the call who lives there and how to reach them. If it is a larger building, tell us who manages it. Either way, you will have one project manager from the assessment to the walkthrough.
Our office is at 12800 Westridge Blvd, Suite 162, Frisco, TX 75035, and our crews work across Dallas.
Reliability. Relationships. Results.
Call (214) 766-3669 and we will book your free roof assessment.
What Dallas property owners ask before hiring a roofer
Usually, yes. Roof work is exterior work, so tenants can typically stay home, though a tear-off is noisy and shakes the house. Your project manager gives you a firm date to pass along, and you have one contact if anything changes. Ask tenants to move cars away from the roof edge and take fragile items off upstairs walls. If anyone in the household works nights or has a reason to need quiet, tell us early so you can plan around the date.
Yes. We roof residential, commercial and multi-family properties, and our commercial work includes multi-family buildings and churches. On larger buildings we photograph existing conditions, write an estimate and assign one project manager to work with the owner or management. Many of those buildings have flat or low-slope roofs, and our commercial work draws on systems such as TPO, EPDM, modified bitumen and metal.
It is common on older houses, especially ones built before 1980. Earlier owners sometimes roofed over the old shingles. A full replacement takes the roofing down to the deck, which is when extra layers and any rotted decking come to light. We walk you through anything we find before the new roof goes on, and if a repair is all the roof needs, we tell you that instead.
Often. NOAA logged 285 hail reports of an inch or larger across Dallas County on 92 separate days from 2010 to mid-2026, most of them in April, May and June. NOAA files few reports under the name "Dallas" itself, so the county record gives a truer picture of the risk to a Dallas roof. Bad years stand out: 2023 alone brought 48 such reports, and recent storms, such as the April 25, 2026 hail near Dallas Baptist University, show the risk is current.
Yours, as the owner. The Texas Department of Insurance explains that renters insurance covers the tenant's belongings and will not pay to fix the house or apartment building; the owner's policy does that. Our photos and estimate support your claim. The decisions on the policy stay between you and your insurer.
Yes. You deal with one project manager, who gives you the schedule and answers your questions. We photograph the roof during the assessment and can share photos of the finished work, so you can see the result without driving over. If you want someone on site for the final walkthrough, send a property manager or a relative, and your project manager will walk the roof with them.
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